It’s our priority to make sure your parcel is delivered quickly and safely every time you send. Unfortunately, couriers do not allow you to send some items or will only allow you to do so on a no compensation basis. Please be sure to check the contents of your parcel against these lists before you send them.
Prohibited items CAN NOT be sent by any courier you book through My Parcel Delivery.
Restricted items CAN BE sent however this is on a no compensation basis. If they become lost or are damaged in transit you will be unable to make a claim for compensation.
There are other items which have limited levels of compensation. You can find a list of all prohibited, restricted and limited compensation items here.
If you are unsure whether the contents of your parcel fall into these categories then simply contact us. Our friendly customer service team are happy to help.