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How do I reschedule a collection?

Although couriers booked to make collections through My Parcel Delivery have very high success rates, very occasionally things can go wrong. Bad weather, accidents, road closures and heavy traffic can all affect a courier’s route and their ability to collect in the time frame you were given. If this is the case, we’re very sorry for the inconvenience caused.

Just get in touch with our friendly customer service team as soon as possible in order to reschedule your collection.

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