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Can I add extra compensation cover?

The good news is that most of our courier services come with compensation cover included for free so long as your parcel is packaged according to the packaging guidelines and doesn’t contain any items on the restricted & prohibited list

The recent changes to the website means that this additional cover can be booked after the quote stage and before the checkout.

But what if your parcel is worth more than the free inclusive cover? No problem, just add additional cover up to the value of £1000 when you book your delivery. The full cover will be automatically added once you enter the value of your parcel.  If you want to risk it you can remove the additional compensation cover before completing your order. Just remember that by removing the additional cover, your maximum claim will be limited if your parcel was lost or damaged.

If you remove the extra cover accidentally just get in touch and our friendly customer service team can add it back on up until it is collected. But remember, once collected it is not possible to amend the compensation levels.

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