Over 99% of parcels booked through us arrive safe and sound to their intended recipient – a stat we’re proud of! Unfortunately, with so much automation within the courier network very occasionally things go wrong and you might need to make a claim.
To make this nice and simple we’ve created a guide with everything you need to know about making a claim, whether your parcel has arrived a little bruised, or it failed to be delivered at all.
You can read our guide to making a claim here but if you have any further help please get in touch.