Help Centre |

Submit a ticket My Tickets

Can the courier collect the parcel if I leave it unattended?

Because it's better to be safe than sorry, our couriers are not able to collect your parcel if it's left unattended outside your property. Please be sure that there is someone at the address from 8am to 8pm for collection to stop your parcel delivery being delayed.


Why not have it collected from work instead? Our couriers can collect from business addresses too, so you don't need to wait at home to have your parcel collected. You could also try a drop-off service so that rather than waiting home for the courier to arrive, you can take your parcel with you and drop it off at one of thousands of drop-off points across the country - what could be easier than that?!

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.